An unnerving experience with flour

I was setting up yesterday morning to make bread. That was going to be a white loaf with a little pasta flour to give some extra texture and richness. I was planning to use Hodgson Mills pasta flour because it was what my local grocery store had. Imagine my surprise when a newly opened package of pasta flour had all manner of critters in it. Below is my letter to Hodgson Mills.

All,

I called yesterday (Saturday) to describe an issue with one of your products. This mail is just to provide detail that I didn't have handy when I called. To recap, I bought a 2lb package of your "Golden Semolina $ extra fancy durum Pasta Flour" from my local Tom Thumb store a couple of weeks ago. In my phone message I said I couldn't find the lot number on the package. Since then I have found it. It says 0124091 on the top of the package. The issue was that when I opened it to incorporate it into some bread, there was - in the first 1/2 cup that I poured 1 winged insect (probably around 3mm across) and some stick like things - each about 5mm long. The stick like things were about the color of cinnamon bark.

I immediately poured that 1/2 cup of flour into a sealed plastic bag to to return the contents to Tom Thumb. On viewing the product through the window of the package, I see at least one more flying insect and several more of the stick like things and some wiggling larvae - at least that's what they look like. Tom Thumb, of course, did the right thing and refunded my money. I kept the package of flour, wrapped in a zip lock bag so that when you call me, I can fully describe what the packaging looks like, etc.

This is the second time that I have had issues with this flour. I generally keep my flour products in sealed plastic containers to prevent odors, bugs, etc. On a previous occasion, I had the remains (probably around 1/2 lb) of a package stored in a sealed container. When I came to use it in a bread mixture, it had little holes in the surface and on further inspection some of the same wiggly things that I saw in the current package. I thought with the first package that I might have done something to contribute to the issue, but the second, unopened batch convinced me that the problem was likely to be at the production/distribution end and not in my house.


The store at which I bought the product was the Tom Thumb store in the 75038 zip code.

Regards

Chris Bird

I will keep this thread up to date with tesponses from Hodgson Mill.